## Privacy Policy - Website

Please read our website privacy policy. It is important, and we have tried to make it simple and straight up. This Policy was last updated on **16 August 2024**.

For the Privacy Policy of the vGRID SaferCity Platform please visit [vgrid.io/privacy/platform](https://vgrid.io/privacy/platform).

Safer City Group Limited (trading as SaferCities) provides the vGRID SaferCity Platform and this website (vgrid.io).

We are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and interact with our website.

1. Information We Collect

**Analytics Data**  
   We use Umami, a GDPR and CCPA-compliant analytics tool, to gather real-time insights about website traffic and user behavior. Umami does not use cookies or collect any personal data, ensuring that your browsing experience remains anonymous and private.

**Contact Form Information**  
   If you choose to get in touch with us via the "Contact Us" form, we collect the following details:

- Name  
   - Email Address  
   - Phone Number  
   - Message
  
   Submitting this information is optional and is only required if you wish to communicate with us or request further information.

2. How We Use Your Information

We use the information collected from the "Contact Us" form for the sole purpose of responding to your inquiries and providing you with the information or assistance you request.

The analytics data collected by Umami helps us understand how users interact with our website so we can enhance user experience, but it does not identify or track any individual.

3. Sharing Your Information

We do not share, sell, or disclose your personal information with third parties, except where required by law or to comply with legal processes.

4. Your Rights

If you have submitted your personal information through the "Contact Us" form, you can request access to, correction of, or deletion of that information at any time by contacting us at [privacy@safercities.com](mailto:privacy@safercities.com). We respect your rights and ensure that any personal data is handled in compliance with applicable data protection laws.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access or disclosure.

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and your continued use of our website indicates your acceptance of the changes.

7. Contact Us

If you have any concerns, want to talk to us, or want help with your privacy rights, please contact us at [privacy@safercities.com](mailto:privacy@safercities.com).